IBM to enhance its Salesforce platform with 7Summits acquisition

IBM, a global strategic partner of Salesforce, has recently announced taking over U.S.-based 7Summits to drive digital advancements to Salesforce clients. Speculations have it that the acquisition aims to extend IBM’s portfolio of Salesforce services and design capabilities while also supporting the advancement of its hybrid and AI strategy.

As per credible reports, the acquisition would enable 7Summits to boost IBM’s strategy consulting, application development capabilities, and experience design across the platform. Moreover, the acquisition builds on IBM’s continuous investment in Salesforce services to meet the burgeoning client demand for experience-led business transformation and new consumer engagement tactics supported by AI, data, and machine learning.

Besides, this deal would also allow IBM Global Business Services to significantly expand training, hiring, and certification to support the key growth areas for Salesforce over the span of next three years.

Speaking on the deal, Mark Foster, Senior Vice President, IBM Services, cited that 7Summits stand to be a part of a bigger IBM investment policy in ecosystem partnerships and services to permit its client’s digital transformation via use of AI and hybrid cloud.

He added that Salesforce has a crucial role to play in transforming employee, customer, and partner lifecycle processes into intelligent workflows that generate accelerated and improved business outcome.

Meanwhile, reacting to 7Summits acquisition by IBM, Salesforce’s Executive Vice President of Worldwide Alliances and Channels, Tyler Prince stated that merging of both the companies’ Salesforce design and consulting capabilities would help businesses in any industry to be at par with the rapidly evolving customer expectations, supporting them to thrive in an increasingly digital world.

On the other hand, CEO of 7Summits, Paul Stillmank quoted that joining the IBM family would allow the company to position its offering at a global scale. He added that in unison with IBM, 7Summits is looking forward to delivering more business values for its collective clients via use of AI-powered solutions that offer Intelligent Experiences at speed, while sufficing the requirements put forth by the engaged audiences.

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